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Dear Mr Angga Setiawan,

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Thank you for the report.

According to your report, please provide further information regarding:
<ul><li>
<span>Has Mandiri Care provided responses to your emails on 14 April 2020?
<br>
</span></li><li>
Have you ever report the case to other channel such as
<span><a target="_blank" rel="noopener noreferrer">Mandiri Call 14000</a>? If yes, please provide information regarding when the
 report is submitted, who receives the report, and current follow-up status.</span> <br></li></ul></div><div>We would appreciate if you could provide the answer no later than 29 April 2020.<br></div><div>Thank you.</div><div><br></div><div><br></div><div><span>Regards,<br>
WBS Officer</span>
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