<div>Dear whistleblower,</div><div><br></div><div>Bank Mandiri cannot return your funds without an underlying from your bank (Bank Capital One).</div>Therefore, we advise you to report fraud incidents by contacting your Bank and then your bank will send a bilateral letter between banks to Bank Mandiri so that Bank Mandiri can follow up on your report.<br><div>Bilateral letter from your bank is used as validation regarding your report.</div><div>Thank you.</div><div><br></div><div>Regards,</div><div>WBS Officer<br></div><br>