Dear Sir/Madam,

<br><br>Thank you for your report.

<br><br>Speak Up
Bravely for Better Garuda Indonesia, or abbreviated as SKY Garuda, is a channel
or media of whistleblowing system used by Garuda Indonesia to receive reports
of alleged violations from whistleblowers.

<br><span><br>Based on your information
and boarding pass provided, the issue that you reported is related to Lion Air
flight. Garuda Indonesia and Lion Air are different companies.<br>
Therefore, we advise you to report your issue to Lion Air.</span>

<br><br>Thank you.

<br><span><br>Best regards,<br>
WBS Officer</span>