<div>Dear Sir/Madam,</div><div>&nbsp;</div><div>Thank you for your report.</div><div>Regarding the report, we would like to ask a few questions:</div><ul><li><div>Could you please provide the flight number, date, and time of your arrival at Soekarno-Hatta International Airport, Jakarta</div></li><li><div>Regarding the information provided: “and we contacted the Garuda Airlines office at the airport and filed a report on the incident, and they gave us a copy of the report”:</div></li></ul><ol><ol><li>Please submit to us the copy of the incident report.</li></ol></ol><ul><li><div>Regarding the information provided: “We contact the company every day via WhatsApp and they tell us that they are still tracking the suitcase”:</div></li></ul><ol><ol><li>What is the Garuda Indonesia’s WhatsApp number that you have been contacting?</li></ol></ol><ol><ol><li>&nbsp;Please submit to us the printscreen of your conversations through Whatsapp with Garuda Indonesia’s personnel.</li></ol></ol><div>&nbsp;</div><div>We hope you can provide this information and evidence by August 23, 2024.</div><div>Thank you.</div><div>&nbsp;</div><div>Best regards,</div><div>WBS Officer</div>