<p>Jasa Marga provides independent and free, confidential reporting and online reporting facilities for reporters, in order to ensure a secure reporting process.</p><p>Jasa Marga maintains the confidentiality of the identity of the complainant with the objective of providing protection to the complainant and family members for retaliation from the party or other party.</p><p>Jasa Marga guarantees the protection of the Reporting Entity against any threat, intimidation or ill-treatment by any party during the Reporting Party&#39;s confidentiality of the reported infringement to any party.</p>