Dear Sir/Madam,<br><br>We hereby inform you that your report falls under the category of a Customer Complaint Report. Therefore, please submit this report through Bank Mandiri’s official complaint channels, namely Mandiri Call 14000 or via email at mandiricare@bankmandiri.co.id, so that it can be followed up accordingly.<br><br>Sincerely,<br>Pengelola WBS - LTC<br>